How to improve operational efficiency using Jira Service Desk and Insight
In this guest blog, Sandra Axelsdottir, Channel Manager at Mindville explains how to manage high service request volume and drastically reduce ticket resolution time using Jira Service Desk and Insight. Sandra will be presenting and hosting a technical workshop
New Verve Has Pledged 1%
New Verve Consulting is proud to have taken the pledge as part of the global movement Pledge 1% which aims to get companies of all sizes to integrate giving back into their culture and values. Member companies pledge to give 1%
5 Steps to Next-Level Customer Support with Chat
Agnieszka Jozwiak, Senior Product Marketing Manager at Spartez Software, has submitted a guest blog detailing the importance of delivering outstanding and continuous customer support and how this is possible in any organisation.
Staying connected in the
Meeting Rising Customer Expectations with Jira Service Desk and Refined
​Genevieve Blanch, Partner Manager at Refined and sponsor of New Verve presents Atlassian in Scotland 2020, discusses the importance of ITSM within an organisation and how Refined can be used to exceed customer expectations.
Providing a sound customer
Why We Have Become a Member of ScotlandIS
New Verve Consulting is delighted to announce that we have recently become a member of ScotlandIS and we hope to use it as an opportunity to grow our business network in the Scottish digital technology industry.
ScotlandIS
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