Atlassian in Scotland 2020 ITSM Webinar Series - Webinar 2
This webinar has an ITIL focus with Roman Jouravlev (Axelos) explaining the development of ITIL4 and its practices. Then Kris Siwiec (New Verve Consulting) shows practical Jira Service desk examples to show how it can enhance your ITSM practices and help you get the most out of ITIL. The webinar ends with an insightful Q&A session on ITIL and ITSM.
The webinar is part of our series, New Verve presents Atlassian in Scotland 2020. The theme of the series is ITSM and the webinars explain how Atlassian software and ITSM best practices can be implemented to transform your IT and business teams.
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